Frequently Asked Questions

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Yes, we encourage pets to be in a safe location to ensure our technicians can safely and effectively do their jobs. 

We are accepting tips. Ujima clean has not accepted tips previously. As of January 2020 we now accept tips.

We feel it is important to have the same team service your location but you have the option to change or request a specific technician.

Ujima Clean has the best quality work that keeps us in elite status. Our rates are competitive in the cleaning market to stay ahead of the competition.

We are aware of our competitor pricing and set our price based off the current market. Our prices are subject to change at anytime. 

Yes, we want the best service for our clients.  Leave your instructions with your scheduler and your technician will receive them in their check list.

Ujima Clean is an eco-friendly company. We use green products in reusable BPA free bottles to ensure a green clean. 

Payments can be made in a form of credit or debit only. No other form of payment will be accepted. A technician will never ask you for a payment. Late payments will be added every 5 days prior to services rendered.

Ujima Clean will be open on all Holidays through out the year. Please note that an additional fee will be added to the invoice  for holiday service. 

We are happy to take on special instructions from our clients.  

To ensure we clean your home with care, we typically don't:

• Clean toys
• Pick up clutter
• Clean iron
• Clean Dishes
• Clean inside fireplaces

We want to make sure that all of your belongings are in the right place when we leave, which is why we leave these organizational tasks to you. However, we’re happy to clean the inside of your cabinets, stove, and refrigerator upon request.